Return Policy

We hope you love your purchase from Maison Vanilla. However, if you're not completely satisfied, we offer a hassle-free return policy.

To be eligible for a return, your item must be:

• In the original condition it was received
• Unopened and unused
• In its original packaging

Return Process:

1. Contact Us: Please contact our customer support team at [Your Email Address] to initiate a return.
2. Return Shipping: You will be responsible for the cost of return shipping. We recommend using a trackable shipping service.  
4. Refund: Once we receive your returned item and verify its condition, we will process your refund to your original payment method.

Refund Policy

If your return is approved, we will initiate a refund to your original payment method. Please allow 5-7 business days for the refund to process.  

Exceptions

Please note that certain items, such as perishable goods, cannot be returned.

If you have any questions about our return and refund policy, please contact sales@maison-vanilla.com.